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We think energy should be simple – and it starts with your bill. That's why we make our bill as straightforward as possible.
Depending how you pay, please watch a short video to take you through the changes:
(Note: you don't need sound to watch these)
In addition, you may have received an adjusted or amended bill - our videos below explain more.
You'll also receive an 'Important Information' leaflet with your bill - this includes information such as where to get impartial advice and what to do if you're moving home.
Updated by ScottishPower | 29 Oct 18
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