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Linked Boiler Care Offers FAQs

What are Linked Boiler Care offers?

Linked Boiler Care offers are tariffs that are available exclusively to customers who take selected Boiler Care plans when selecting their new energy tariff.

What is Boiler Care?

Boiler Care is a maintenance and support plan, which is designed to help maintain your boiler and mitigate the risk of breakdown. Please note, this is not an insurance policy.  

Who provides the Boiler Care?

The Boiler Care plan is provided by Domestic & General Services Limited.

What Boiler Care product can be linked to the tariffs?

The following Boiler Care plans can be linked to these tariffs:

  • Boiler & Service Care with £99 call out fee (£9 a month for 12 months, £108 for the year)
  • Boiler & Service Care with £0 call out fee (£13 a month for 12 months, £156 for the year)

 Your Maintenance & Support plan will start 30 days after sign up. Your plan will then run for the next 12 months until your renewal. Full details of your Direct Debit and renewal will be provided in your welcome letter that you'll receive via post.

Please note some Boiler Care plans may only be available through selected sales channels.

For further information on our Linked Boiler Care offers, please log in to your account, get a quote or contact us on 0800 027 0072.

Where can I find Terms and Conditions for the Boiler Care products?

 Full details of the Terms and Conditions for the Boiler Care plans are sent to you in your Boiler Care welcome letter when you sign up to this offer; however, you can view further information about the plan as well as access the T&C’s on the Boiler Care FAQs  https://www.scottishpower.co.uk/boilercare/

Updated by ScottishPower | 5 Oct 18

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