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External Help

 There are lots of external organisations and charities that can offer you help and assistance if you need it. Here’s a list of some of the most popular, and you can find out their latest opening times on their website:  

Association

How they can help

Contact information

Website

Mental Health

Mind

Are a mental health charity that provide advice and support to empower anyone experiencing a mental health problem

0300 123 3393

 

mind.org.uk

SAMH - Scottish Association for Mental Health (Scotland only)

SAMH currently operates over 60 services in communities across Scotland providing mental health social care support, homelessness, addictions and employment services, among others.

0141 530 1000

 

samh.org.uk

The Samaritans

For despairing people they offer a safe place for people to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

Dial 116 123

 

samaritans.org

NHS 111

A complete guide to conditions, symptoms and treatments, including what to do and when to get help.

dial 111

 

nhs.uk

 

Mencap

Helps to improve the lives of people with a learning disability and their families.

0808 808 1111

 

mencap.org.uk

Home Support

 

CAP

For those in debt or poverty who need someone to talk to may like a home visit.

01274 760 720

 

capuk.org

Food banks

 

Runs a network of over 400 foodbanks, giving emergency food and support to people in crisis

 

 

www.trusselltrust.org/get-help/find-a-foodbank/

Shelter

 

Helps millions of people every year struggling with bad housing or homelessness

 

www.shelter.org.uk/

Bereavement / Single Parent

 

Cruse

A leading national charity offering support, advice and information to children, young people and adults when touched by bereavement.

0808 808 1677

 

cruse.org.uk

Gingerbread

The leading national charity working with single parent families, including child loss.

0808 802 0925

 

gingerbread.org.uk

Health / Disability

RNIB

The UK’s leading sight loss charities, offers help and support, and is the largest community of blind and partially sighted people

0303 123 9999

 

rnib.org.uk

 

RNID / Action on Hearing Loss

The largest charity for people with hearing loss, they offer support and help you, from day-to-day-care, to practical information, to funding research.

0808 808 0123 or

SMS 07800 000 360

actiononhearingloss.org.uk

Scope

For a physical impairment, learning disability or any other condition, they provide practical advice and emotional support.

0808 800 3333

 

scope.org.uk

Critical / terminal Illness

 

Alzheimer’s

For those affected by dementia

0300 222 1122

 

alzheimers.org.uk

Carers UK

For those supporting others, caring can be complicated; Carers UK offer expert advice and support.

0808 808 7777

Mon & Tues, 10am - 4pm

carersuk.org

Age UK

Helping with information on money and wellbeing, providing companionship, advice and support for older people who need it most.

0800 055 6112

Daily 8am - 7pm

 

ageuk.org.uk

Macmillan

Provide advice about money and work, or someone who’ll listen if you just want to talk, for those diagnosed with cancer.

0808 808 0000

Mon to Fri 9am - 8pm

 

macmillan.org.uk

CLIC Sargent

For young people with cancer.

0300 330 0803

 

clicsargent.org.uk

Advice

 

Citizens Advice consumer service

The national point of contact for help with energy matters

03444 111 444

9am to 5pm, Mon to Fri

www.citizensadvice.org.uk/consumer/energy/energy-supply/

 

CCWater

The Water Watchdog — provides advice and support

 

 

 

ccwater.org.uk/

Energy Efficiency

 

Energy Saving Trust

(England)

For independent and impartial advice on energy efficiency, insulation and renewable energy.

 

www.energysavingtrust.org.uk/

Energy Saving Trust (Wales)

For independent and impartial advice on energy efficiency, insulation and renewable energy.

 

energysavingtrust.org.uk/programme-management/nest

EST Scotland (Scotland)

For independent and impartial advice on energy efficiency, insulation and renewable energy.

0808 808 2282 

 

energysavingtrust.org.uk/scotland

GOV.UK

Provides a calculator which tells you what help you can get with energy grants and heating costs

 

GOV.UK

Home Safety

 

Electricity Safety First

Provide information and advice to assist

in protecting from faulty, damaged, sub-standard and poorly maintained electrical

installations and appliances.

 

https://www.electricalsafetyfirst.org.uk/

Gas Safe Register

Provide information

to consumers and raising awareness of gas safety

 

https://www.gassaferegister.co.uk/

 

Updated by Eilidh | 17 Dec 18

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