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Extra Help


6.pngIf you need some help to manage your energy account – there are lots of things we can do to help you. 

Being part of our Priority Services Register (PSR) means you can select the additional services and support that’s right for you – all at no extra cost.

 Simply select from any of the options below to find out more.

 You may also be interested in getting a smart meter(s). This will save you providing meter readings, so you’ll always get an accurate bill. You can register here. 

 

About PSR

If you need some help to manage your energy account – there are lots of things we can do to help you.

Find out more

 

Managing Your PSR Services

Make sure we have your most up to date details

Find out more

 

Financial Help

Some further information that can help you if you need some help to make the most of your income

Find out more

 

External Help

There are lots of external companies and charities that can offer you help and assistance

Find out more

 

Household Support

If you’d like to request a credit balance refund, we're happy to discuss this with you

Find out more

 

Your Rights

To help you get the best out of your ScottishPower account we’ve produced a series of useful guides

Find out more

 

Contacting Us Made Easy

There are many different ways we can make communications easier for you

Find out more

 

Prepayment Advice

Have more control with Pay As You Go on your prepayment meter

Find out more

 

Energy Efficiency Advice

Take a look at our energy efficiency toolkit

Find out more

 

Emergencies

What to do in an emergency

 Find out more

 

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