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6 days, refund still not through
I requested a refund on the 10th and was told it would be in my account in 3 days, but still nothing? When can I expect this?
22
comments
posted by
Eilidh
|
A year ago
Eilidh
|
A year ago
Re: 6 days, refund still not through
Hi @GiantFrazz. i'm sorry to hear this, it's something we would unfortunately be unable to help you with this on the Community, however, our customer service team can help get this fixed for you. You can contact them via phone on 0800 027 0072 or by email https://www.scottishpower.co.uk/contact/email.process?execution=e2s1
Re: 6 days, refund still not through
Re: 6 days, refund still not through
Still waiting for my winter payment! Can't down load form on line! Before its to late to apply!
Re: 6 days, refund still not through
Thank you last time I spoke to someone they gave me a reference number told me they will do a call back next day! It's been 3Weeks still waiting for call back!
Re: 6 days, refund still not through
Nazia click here to apply for Warm home payment
https://www.scottishpower.co.uk/whd.process?execution=e1s1
Re: 6 days, refund still not through
i have been waiting for my refund cheque since the 19th sept its now nov 13th i am so stressed and feel like i am hitting my head off a brick wall.if this is not resolved in the next couple of days im going to my mp im disabled and this is causing me unnecessary stress!!!!!!!!!!!!!!
Re: 6 days, refund still not through
Hi Tallyho, sorry to hear that. If you are waiting from September you need to remind SP on 0800 027 0072. Are you sure the money has not been credited to your bill instead of being sent as a cheque? Just a thought.
Re: 6 days, refund still not through
no it hasnt been credited to bill
Re: 6 days, refund still not through
I too am waiting for a refund. This is also the most unfriendly user site I have ever used, and I have been on the internet since it first started in the UK. The call center staff can be **bleep** right rude at times and their answers are always evasive. All I can say is that like all big companies today, they want the money but do little to help their customers when they make an error. My account is always in credit...but they even moan about that! Best thing to do is change supplier.
