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Hi @macdo22, sometimes if this happens we'd suggest deleting and then re-installing the app. Let me know if this solves the problem
Hi @JTAY, sorry to hear you are having issues with this, can you send screenshots as well as type of phone you are using to appfeedback@scottishpower.com?
My experience is exactly the same. I used my app just 3 days ago & successfully entered a meter reading. As I wanted to change tariffs today, I got the message that my login details were incorrect. SP emailed me with a temporary password which still didn’t work. I could log in using my browser! Is something wrong with the app?? Very frustrating.