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posted by m4nd4 | 5 months ago
Re: Balance on Account Question
So my gas account says I’m £121 in credit.
Why the heck does it keep taking as much as £8 off of £15 I buy??

posted by Cammy09 | 5 months ago
Re: Balance on Account Question
Hi I have recently signed a tenancy for my new home on the 4th of Jan, I haven't moved in yet, I was asked a couple of day ago to submit a gas meter reading for the first time so I did, and now my account is
- £197 this surly isn't right that's just gas

posted by Hay-robo85 | 4 months ago
Re: Balance on Account Question
Pre payment meter currently has 210 credit but my actual balance is on 8? What does this mean?

posted by DavC1 | 4 months ago
Re: Balance on Account Question

@Hay-robo85     People often ask this, I don't know what it means. You should ask customer services and post on here if you find out..  I think the high amount you can see is not your credit, maybe it's a screen showing the total amount paid in ??