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Boiler Care Account

posted by MrsP | 9 months ago

I can't seem to find my boiler care information on either the web account or my app account. 

I know I have one as SP take £15p/m from my bank account I just can't seem to find it. 

Thank you in advance for your help 

3 comments

posted by Davc | 9 months ago
Re: Boiler Care Account
Try this link from google

https://www.scottishpower.co.uk/boilercare/existing-customers

posted by PhilJordan | 3 months ago
Re: Boiler Care Account
I have the same issue as Mrs P as I am making the monthly payments but cannot see them on my account which seems to have been closed in full when we moved energy supplier. We still have our Boiler Care with SP tho and so I'd have thought our account would reflect that and the payments made. Also be interested in knowing when the annual service will be carried out as this used to be Feb/Mar time but understand it will now be done during summer but have heard nothing to this date. Account was 97197525011

posted by Davc | 3 months ago
Re: Boiler Care Account

@PhilJordan  This is the link for boiler servicing information

https://community.scottishpower.co.uk/t5/Energy-services/Boiler-Insurance-FAQs/ta-p/6441

It looks like you have to contact Domestic & General rather than SP, you gave your account number but we cannot help you, we are not SP on this forum.