Spoke with S/Power today they said i'm owed over £400 ,but cant release till they have final meter readings.
Left them back in april said tey requested transfer readings back in june from my exisiting provider but have not heard Back.Spoke with my new provider,they sent readings which is automated through the whole indusrty when people change provder. not happy bunny
|These go through the industry, our supply management team advised we have sent this communication to Scottish Power. We can resend this for you also.|
I have a similiar problem with switch readings they were given but nobody now seems to be able to agree them . I think you would find if you owed money they would soon have collectors on your doorstep.
So much for the people saying its easy to switch it is not all these switch companies have a lot to answeer for ther are no savings to be had, and Ofgem sits back and allows it to happen
If you have first bill from new provider,it should say last meter readings,which will be your transfer readings.hope this helps.Still waiting for my refund.
I wonder what proportion of ex extra energy customers have had a cheque for the credit. I'm still waiting. Have moved from Scottish Power to a better firm and won't pay their final bill until I get the Extra Energy credit. The chatroom people are very nice but SP are sitting on a good deal of money that isn't theirs.