Hi i need a paper bill on my crosponding address which is xxxxxxxxxxxxxxxx THANKS
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You should be easier for customers to get paper bills , why not have an option like other enery suppliers which allow you to click on your account and request a paper bill.
Having to call your call centre may not be an option for some
@stef Downloading and printing off a paper bill is the best bet, but just be aware that some firms give a discount to customers for going paperless - I also get a discount for being on DD. If someone were to ask to go back onto postal billing all the time I think that discount would be lost. Maybe ask when you call them?