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Can't Enter Day and Night Meter Readings

posted by spungletrumpet | A month ago

I need to enter my meter readings for day and night. The website page is presenting me with 4 lines to enter my readings instead of 2 lines (for day and night). In addition, none of the lines are labelled with headings such as 'Night Reading' and 'Day Reading'. Each line has a ? symbol at the end to hover over. They all say the same, which is 'enter current reading'. Why would someone have 4 current readings and how do you show which is day/night?

The app is not working AGAIN! I'm on hold on the phone at the moment and I've so far been waiting for 18 minutes. Can anyone please help?!

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posted by Davc | A month ago
Re: Can't Enter Day and Night Meter Readings

Put day reading in box 1 and night reading in box 2 and put zeros in all the other boxes. Use leading zeros in boxes 1 and 2 in order to fill all the spaces.

Dont use the App for now, stick to the online account.

posted by micky67 | 3 weeks ago
Re: Can't Enter Day and Night Meter Readings
We haven’t got any reading on our metre