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Cancelling my contract

posted by EbbandFlo | 2 years ago

My mother has moved into a retirement home and we have just sold the house. I've taken final meter readings but am finding it difficult to tell Scottish Power we don't live there any more. If I use the form to say we've moved it automatically assumes we will want energy transferred to new address. If I say I'm leaving Scottish Power it assumes that I'm moving to a new supplier. How do I simply say 'here's the final meter reading, thank you and goodbye?'

28 comments
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Top answer

posted by Davc | 2 years ago
Re: Cancelling my contract

Ring SP on 0800 027 0072 and explain your situation.

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posted by EbbandFlo | 2 years ago
Re: Cancelling my contract
Thank you, that worked fine.
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posted by Begumshahnaz783 | A year ago
Re: Cancelling my contract
I want cancelled my contract
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posted by Davc | A year ago
Re: Cancelling my contract
Hello. To cancel your contract you have to choose a new supplier and apply to them. You can do this through a comparison website like Compare the Market. The new supplier will close your SP account.
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posted by JUMPINGJACK | A year ago
CAN I CONTACT ANYONE ON MY ACCOUNT?

LOG INTO MY ACCOUNT AND ON MY MASSAGES IT SAID ACCOUNT CLOSED TO NEW SUPPLER? I DID NOT RECVVICE ANY LETTER IN POST ABOUT THIS WHO CAN I CONTACT

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posted by Davc | A year ago
Re: Cancelling my contract
@JUMPINGJACK. Your caps lock is stuck. We cannot help you, contact Customer Services.
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posted by FAllowscarol1 | A year ago
Re: Cancelling my contract

i would like to cancel my contract and stay with utilita please cancel thank you

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posted by Davc | A year ago
Re: Cancelling my contract

@FAllowscarol1   You should tell SP, not this user group comments  board. 

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posted by cheryl | 11 months ago
Re: Cancelling my contract

How do I cancel my contract with you never agreed to change phone lines are closed