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posted by maheshkanbi | A year ago
Re: Cannot access My Bills Online

posted by storyteller58 | A year ago
Re: Cannot access My Bills Online

I've been trying all day come on SP Civid-19 is not a computer virus.

posted by usernamename | A year ago
Re: Cannot access My Bills Online

Also cannot view bills using chrome on android.
firefox on pc. both fully updated. it just takes me back to the main screen.

Also why do i have to go through 4 screens to login. I shouldn't have to click "not interested" every single time, just to load a brand new page. This website is crap.

I can't even view my awful estimated bills. I can't get to the screen where the graphs are. I can't view my payments or anything. It's been like this for over a month now.

posted by Fedupcustomer | A year ago
Re: Cannot access My Bills Online

It has been approx 4months since i last used View Balance Bill, have phoned up twice and got the same

answer, technical problem there working on, this is not very good. I thing the number of people this as affected

should remember this when its time for the deals to run out. come one Scottish Power get your act together and get this sorted out.

posted by SMG | A year ago
Re: Cannot access My Bills Online

I've been a customer of SP for 1 year now.  In that time I've never been able to access my bills via their website.

Doesn't matter what operating system / browser I use... always same thing... click on bill section... URL temporarily changes, then reverts back again.

When I called their support team a ew months I was told that some users get this, and to try later.

I'm glad I didn't hold my breath.

posted by WNimmoFarms | A week ago
Re: Cannot access My Bills Online

Hi  

My account number is 90178973013 but i cannot access the account.  Can you assist please

posted by DavC1 | A week ago
Re: Cannot access My Bills Online

@WNimmoFarms   Sorry this is a customer discussion forum, you really need customer services. 0800 027 0072