I recently moved into a flat with a comfort plus white meter and have read a lot on SP community about the problems people are facing with this meter, as well as other complex meters. After seeking advice with a help page for my local area (Edinburgh), a resident made a Facebook page to support people with these types of meters. The page is called Complex Electricity Meters UK and the link is https://www.facebook.com/groups/1086059095122267. The page is very new, but the more people who post what they know, the more information we have. I post this page to not only help people with these complex meters, but also to collaborate the experiences people have had when dealing with Scottish Power. The behavour of Scottish Power and the treatment of its customers is appauling. I hope with a collective effort something can be done.