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Contact anyone

posted by PMC55 | 2 years ago

Hi

Anyone knowc how to make contact with a human being  at Scottish Power.

The internet 'CHAT' line is never operational and the 0800 027 0082 number offered is dead.

I need to tell them they have overestimated my bill by 1800 units!

Help required please

 

 

7 comments

posted by Davc | 2 years ago
Re: Contact anyone

The quickest way to solve your estimate problem is to send in the correct meter reading which you can do through the online account. Otherwise it is 0800 027 0072. 

posted by PMC55 | 2 years ago
Re: Contact anyone

Hi Dave

I have given them two meter readings in the last month to no avail

Thanks 

posted by Davc | 2 years ago
Re: Contact anyone

I guess your readings were rejected because they were too different to the expected value. Your only option is to phone them and explain.

posted by Sherford | A year ago
Re: Contact anyone
why cant I get a video chat

posted by Jules69 | A year ago
Re: Contact anyone
I'm having the same problem can't get anyone online to answer and phone number not working... Looks like ongoing problem not good customer care

posted by BettyMorrell | 2 months ago
Re: Contact anyone

I’ve been trying to contact you for quite sometime , I’ve tried ringing but wait up to 45 mins and get no reply .Because of your inefficiency I am leaving Scottish power 

posted by BettyMorrell | 2 months ago
Re: Contact anyone
Good luck with that I find it impossible to get through to anyone