What number do you use and where can i find it? I can't believe how awful this company is when it comes to customer service. They sent me a mail ( to an old e mail dess) to encourage me to choose a new tarriff, but it quotes me hundreds of punds a month when at the moment o only pay £36. It's terrifying.
Log into your account and update your email address. While you are in your account check if you are on the best tariff, check your annual consumption, and view your latest bill. If you really want to talk to someone it is 0800 027 0072.
Hello ppm. (Parts per million?). Meter readers often call to check safety and security not to collect the meter readings. If you are sending readings and they are not on your bill check your methods, it is easy to make mistakes on line, if in doubt telephone the readings to 0800 027 0072.