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Re: Contacting Scottish Power
I have been getting repeated emails saying, We have sent your final bill. I don't want to leave I actually got to speak to someone 2wks ago and he assured me my supply is safe but again yesterday I got another email saying we have sent your final bill. Why is everything so bloody difficult with Scottish Power. Disgusted customer.
Re: Contacting Scottish Power
Good afternoon can some please contact mr YAYa Manneh of flat 2 160 Wilson Road RG30 2RW on 07951057917 very urgent. Spoke to someone about it 12 june still no reply is about wrong billing and to arrange some thing payment. Thank you kind regards.
Re: Contacting Scottish Power
@Manneh Sorry we cannot help you here, send your message to
contactus@scottishpower.com
Re: Contacting Scottish Power
It is impossible to speak to anyone regarding your account. Like other large companies, notably Amazon, Scottish Power are taking advantage of the Covid situation by making it impossible to speak to them.
After telephoning many times and getting a recorded announcement saying it was impossible to speak to anyone, and offering no callback, my calls were disconnected!
I went onto the notorious chat! How useless is that! Said I couldn’t understand my billing and account balance, and they said to ignore the ScottishPower app as it wasn’t right, and isn’t working properly.
However…. They insisted it was possible to speak to someone at Customer Services. Why are they telling these lies? I told them it was not possible, and they continued to insist it was. Shame on you Scottish Power, you are a disgrace!
After telephoning many times and getting a recorded announcement saying it was impossible to speak to anyone, and offering no callback, my calls were disconnected!
I went onto the notorious chat! How useless is that! Said I couldn’t understand my billing and account balance, and they said to ignore the ScottishPower app as it wasn’t right, and isn’t working properly.
However…. They insisted it was possible to speak to someone at Customer Services. Why are they telling these lies? I told them it was not possible, and they continued to insist it was. Shame on you Scottish Power, you are a disgrace!
Re: Contacting Scottish Power
Get them to call you back much easier
Re: Contacting Scottish Power
Trying to submit my meter readings through the app prior to me switching over to Scottish power but it keeps dismissing me ,I haven't had a switch over date, so I dont know what is going on?
