Re: Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..
All the information you need shown on your In Home Display (IHD). This is up to date and gives a history of consumption with costs, and the latest meter readings. Your SP account is only as up to date as the most recent Bill.
Sometimes they ask for manual readings to be sent in, but it is not unusual and can be for a number of reasons, so just go ahead and do it. After a while the smart meter should settle-in and not need any manual readings.