Welcome to the community
Simply ask, learn and share
cancel
Showing results for 
Search instead for 
Did you mean: 

Do i need to send meter readings if i have a smart meter? if not why are they asking me for it....

posted by SueGarrett | A month ago

Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..

4 comments

posted by peteralexander | A month ago
Re: Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..

Just had a smart electric and gas meters fitted one week ago and would like to know how we are doing. How do I find out from my account?

Highlighted

Top answer

posted by Davc | A month ago
Re: Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..

All the information you need shown on your In Home Display (IHD). This is up to date and gives a history of consumption with costs, and the latest meter readings. Your SP account is only as up to date as the most recent Bill.

Sometimes they  ask for manual readings to be sent in, but it is not unusual and can be for a number of reasons, so just go ahead and do it. After a while the smart meter should settle-in and not need any manual readings.

posted by burnley5 | 4 weeks ago
Re: Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..

I would do: had dual smart meters for a year, assumed all ok. Checked out my account and the gas bill was massive! Checking the meters, I had used 900 units of gas, but SP had 'estimated' my gas readings to 9900! 10x the amount! The gas smart meter has never transmitted data... if you have a smart meter dont assume itll be perfect

posted by fin | A week ago
Re: Do i need to send meter readings if i have a smart meter? if not why are they asking me for it..
What is the point of a smart meter?