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posted by pahelio1 | 8 months ago
Re: Email contact and claiming a refund
Thank you so much Fred, a very sound advice and support. I will follow it up once I know they have not refunded the payments due.
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posted by hp | 7 months ago
Re: Email contact and claiming a refund

good luck claiming it back.

will never be using scottish power again, left them two years ago. been nothing but hassle and passed on. 

other energy providers  i'm with i've had not one bit of hassle or over charges. been amazing. any credit built up over the year refunded within a couple of days!!

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posted by pahelio1 | 7 months ago
Re: Email contact and claiming a refund

Thank you for sharing your experience, it is helpful thank you once again.

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posted by DAVEZ | 6 months ago
Re: Email contact and claiming a refund

PUT THE 1 K U STOLE FROM ME BACK IN MY ACCOUNT IMMEDIATELY

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posted by mickb | 6 months ago
Re: Email contact and claiming a refund

can you please refund my account with all the credit as I have a smart meter and you should know the readings.
I will probably be switching suppliers so can you please also forward a full Statement of useage so i can use a price comparison site.]

*Mod note: Personal information removed for privacy concerns*

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posted by Davc | 6 months ago
Re: Email contact and claiming a refund

@mickb  tell customer services not us.  Your 12 month consumption is on page 2 of your bill. Start a transfer by applying to a new provider, any SP credit will be calculated automatically. 

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posted by Pierre | 6 months ago
Re: Email contact and claiming a refund

Hello,

I changed my contract almost two months ago, in order  to stick to another tariff than applied, and I am supposed to get a reward of £20 for that.

I am still waiting for getting this amount credited into my bank account.

Regards,

Pierre

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posted by Davc | 6 months ago
Re: Email contact and claiming a refund
@Pierre. Tell customer services on 0800 027 0072. The community can’t help you.
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posted by Oldbedians | A month ago
Re: Email contact and claiming a refund
Communication is very difficult
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posted by fred989 | A month ago
Re: Email contact and claiming a refund

Try moneyclaim.gov.uk

You have to put a few pounds down to make a claim,

but that amount becomes part of the claim, you can also claim interest.

The interest helps reduce the pain of a supplier not making a refund in a timely manner.

Fred