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Enter meter readings app

posted by Steve2020 | 10 months ago

Hi i can enter meter readings using my PC but, the latest android app tells me .

" Failed to load meters. Try again later"  ive tried again later many many times.....

any help would be appreciated

6 comments

posted by Davc | 10 months ago
Re: Enter meter readings app
It sounds like a short term problem with access to the App database. It’s good you can use the web account manager it seldom goes wrong.

posted by Steve2020 | 9 months ago
Re: Enter meter readings app
Tried again today app said the usual "failed to load meters try again later" Come on Scottish power you are better than this, 18th may 2019.

posted by joeyg | 7 months ago
Re: Enter meter readings app

yes i keep getting same message whether on app or website ......surely scottish power can sort this problem out....i am going to move providers if they cant fix this. ??? is my data safe if they are not investing in reliable IT systems ???

posted by faizj | 6 months ago
There is no room on app to enter the meter readings

There is no room on app to enter the meter readings.

I enter the readings on my laptop/desktop.

Please assist, Thanks

posted by Davc | 6 months ago
Re: Enter meter readings app
Hi. Go to your online account on a web browser. It works better than the app.

posted by manpoole | 5 months ago
Re: Enter meter readings app

Don't harp on about logging in on a web browser!! FFS!! I've NEVER had a problem entering my meter readings through the App.. All of a sudden the ability to do so has gone! WHY!! Now I have to tether my laptop to my phone to access the internet and log into my account. WHAT IS THE POINT OF HAVBING AN APP IF IT IS USELESS!?