Welcome to the community
Simply ask, learn and share
Showing results for 
Search instead for 
Did you mean: 

Entered incorrect metre reading

posted by JE | 2 years ago

Hi I have submitted an incorrect reading online, how to I recitfy this as there does not seem to be an option


posted by  Eilidh | 2 years ago
Re: Entered incorrect metre reading

Hi @JE, this will require a technical fix which we are unable to to support you with on the community.  I'd recommend you contact a  member of our customer service team.  You can find their contact details by following this link scroll to the bottom of the page, you will be presented with the call and email options as shown below:

contact us .png

posted by Wilkinson | 7 months ago
Re: Entered incorrect metre reading

I entered my gas reading incorrectly.  I imputed 8879 it should have been 8279.

How can I imput the correct information.