I used Scottish power for a number of years. Last year I switched to Eon. After a couple of months they informed that my electricity account was being switched back to Scottish. I objected immediately but to no avail. Emails, chats phone calls have produced no result. Eon were unable to block the transfer. No reasons are given, but I will be charged at a crazy rate with no recourse. It will cost me money. Meanwhile I hear nothing but an account has been set up without my authorization.
Time has passed and it is an ongoing nightmare. I will complain to the Ombudsman but I don't have much confidence.
Anyone else sufferd at the hands of this mafia?
It's a joke. Ours got transferred from SP to Hudson. Couldn't get a straight answer from anyone. Letters dated from SP dated before we even moved in! Then hit with a gigantic bill without any communication letter to say why or what. I have no problem paying for the energy I used, but I haven't been given the option to shop around for a better deal because this was unresolved. SP is teh worst energy supplier out there IMO.
I complained to the Ombudsman. Time passed but they were very good. I got 75 pounds from SP and 91 pounds from Eon as compensation for their incompetence. I think my account is now with Eon, but I am still pestered by SP for meter readings. So may be things aren't right yet. Anyone with enough money can buy or set up an energy company, it clearly doesn't mean that there is any proven competence or honesty involved. The money thugs always get into power whether it is under communism or capitalism.
If you switched to Eon and SP are asking for a reading it sounds like you need to give SP a closing reading so they can end your account. Energy companies are not dishonest, but you have to send in readings so they can calculate your bills.
Hi people, my transfer was begining of September 2019 from e on to scottish power, as at today November7th my gas has still not been transfered, they tell me because national grid has not been given new readings, i have been pushed from here to there with both blaming one another, i will seriously be more careful whe changing suppliers, so now i am on the new cheap tarrif for electric and high rate gas with e on because my deal ran out September, i am told it is in proccess and gave yet another reading by phone over a week ago as my account would not let me submit one, so fed up with this transfer !!!
For the past 4 months, Scottish Power has continued to take control of my energy supply despite the fact I have never had an account with them...My supplier Bulb has taken the supply back every time they have sought to take control..yet Scottish Power continues with this action...I am about to tackle this head-on as this company is acting thuggish in its behavior and I feel there should be legislation to prevent companies like Scottish Power from acting in what I would deem totally illegal fashion...It is my intention to contact my MP and ask them to address this matter to the Minster and to try and raise the question in the Commons..If others are interested in this I will start a petition to lobby for a change in the law