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Final meter readings
Why has Scottish Power provided a final gas bill based on actual meter readings but a final electricity bill based on estimated readings? Both provided to my new supplier at the same time.
7
comments
Re: Final meter readings
Why have Scottish Power based a final gas reading using an estimate? An actual reading was supplied by myself in addition to continuous readings sent from the Smart Meter. I cannot now enter another up to date actual reading as the account seems to be closed.
Re: Final meter readings
Hello,
My mums final electricity bill estimate is incorrect can I give the correct reading please ?
Re: Final meter readings
Hi CPowell, Yes by all means give the correct reading to 0800 027 0072
Re: Final meter readings
I have received my final bill you email and cannot access it on line . I would like a paper bill posted to verify it’s correct before I pay as I want clarification
Re: Final meter readings
it seems to be impossible to submit a final meter reading on moving out of a house, especially if you are not styicking with Scottish ower in your new place - it says simply go to your account and submit reading but this is not possible on the website - the auto phone line does not accept a reading either, "does not recognise account number" . This is awaste of a customer's time who only wants to pay her bill. So does anyone know what I can do
Re: Final meter readings
@nettielennox You can give your reading to customer services. 0800 027 0072
