Why have Scottish Power based a final gas reading using an estimate? An actual reading was supplied by myself in addition to continuous readings sent from the Smart Meter. I cannot now enter another up to date actual reading as the account seems to be closed.
it seems to be impossible to submit a final meter reading on moving out of a house, especially if you are not styicking with Scottish ower in your new place - it says simply go to your account and submit reading but this is not possible on the website - the auto phone line does not accept a reading either, "does not recognise account number" . This is awaste of a customer's time who only wants to pay her bill. So does anyone know what I can do