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Gas Meter only displays "M------"

posted by Maxx | A week ago

Can't find anything about this anywhere online.

The meter only displays "M-----". Pressing or holding either A or B button does nothing.
If I put my top card in it just gives me a software version number then goes back to displaying "M------"

I have no gas and need to but can't top up. 
Cannot get through to any customer service because the phone always cuts off at 15mins 30secs.

Any input would be appreciated, thank you.

2 comments

Top answer

posted by Davc | A week ago
Re: Gas Meter only displays "M------"

@Maxx   The SP page for meter codes says it means the meter has developed a fault and needs an engineers visit. I found this through Google

https://community.scottishpower.co.uk/t5/Pay-as-you-go/Prepayment-meter-error-codes/ta-p/83

posted by Maxx | A week ago
Re: Gas Meter only displays "M------"
Thank you, I couldn't find anything through google!
Now if I can just get through to someone one the phone.