Yeah your online forms for cancelling do not work at all. The submit button doesn't work on one and on the other when you submit the page just refreshes with the required fields all blank again.
Hi all, thanks for flagging this, I have informed our web team who are currently investigating the issue. As soon as I have an update on this I will post in this thread.
Hi all, we are struggling to replicate this error, can you advise if you are trying to submit the move out form on a desktop or through our app? Could you possibly attach screenshots to this topic thread to help us exactly where this error is occuring.
I am leaving. I have combined gas and electricity from you. I have submitted readings to my new supplier.
I have received two emails from you. One says you have received readings and created a final bill. The other says you need a final reading so that you can do the final bill for me to leave!!
They are no reply emails!! I can no longer log in to submit readings!! The email given above doesn’t work!!