Hello gdw Recently you cannot post several times on the same login session. This is annoying, you have to close the session and sign in again in order to post. I do it all the time.
I recently switched supplier from E-On to Scottish Power. My smart meter has stopped working. Do I have to take any action to rectify this or will SP sort it out with either an upgrade or to install a compatible smart meter?
@Strett That's exactly how SP do business - they run their company off the back of their customers' credit balances.
If your usage is £35 a month summer, they charge you £44 and say it's to build up a credit balance for the winter.
If your usage is £35 a month winter, they charge you £44, then ask for £200 to lower it. Ask anyone who's tried to get a DD lowered or get a refund of credit - it's like getting blood out of a stone.
Once Sturgeon's got her way and Iberdrola realise they can't stuff the whole of the UK for profit, they'll cut SP loose and they'll go under. Mark my words, you read it here first.
I am on quarterly bills yet useless Scottish power have decided to estimate my bill and have billed me 6 times with an imaginary amount! Despite calling them each time and having to explain I am on quarterly billing some of the advisers on the phones understand and promise it won't happen again, others it's like the dead zone and no amount of explanation can get through to them!! Now waiting for bailiffs to arrive as I got a final demand for the fictitious amount at 3:30 this morning, I have phoned and explained again but don't have much hope with this totally useless company,next stop ombudsman or change supplier as they only seem to want to harass me