I downloaded and Installed the App. It's working but when start a chat it says to send a message but how do I do that? In the "MY MESSAGES" I can only see messages. I couldn't find any place where I can send any message. Pointless starting a chat, they never answer.
I also have problems with the system not allowing you to send a message back to Scottish Power.
Phoning them is such a slow process and I am never happywith the person I get to speak to.
This needs sorting out.
We live in an age where most people prefer to send emails or messages.
We don't want to hang on to a phone line that's engaged for ages or ask for SP to phone me back when it suits them
I would like to send a message but cannot
after many loyal years with scottish power i now find that they have been screwing me and i can get it £300 cheaper with Avro Energy
Dont let them rip you off like they did me
Sorry I thought there was a reply option. SP do not read these messages we are all customers. Try an email to email@example.com.
According to the TV watchdog. You are overcharging people when they leave Scottish Power.
**Mod note: Private contact information had been removed for your safety**
For what it's worth I have now had two installation dates that failed, no show, and after the first one I was offered £30 compensation which needless to say has not arrived at my account.
I think I may have been successfull in sending an email to firstname.lastname@example.org
However as I am typing this I have received an auto response which says go to their chat page. Frustrating or what