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How to send a message to Scottish Power using the App

posted by Aercio | 2 months ago

I downloaded and Installed the App. It's working but when start a chat it says to send a message but how do I do that? In the "MY MESSAGES" I can only see messages. I couldn't find any place where I can send any message. Pointless starting a chat, they never answer.

2 comments

posted by Davc | 2 months ago
Re: How to send a message to Scottish Power using the App
I don’t know about the app but your online account can access messages if you sign in and click your icon. This leads to my messages.
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posted by Jonnel | 2 months ago
Re: How to send a message to Scottish Power using the App
@Aercio Some people on here have reported better luck by using SP's Facebook page - the cynic in me thinks that might be due to EVERYONE being able to see when people are ignored - so may be worth a try. SP do seem to be getting worse at customer relations. I keep half an eye on the news to see if an Indian call centre has closed down...