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I can't speak to anyone
I selected call me back. They called back 2 hours later. I'm still waiting to speak half an hour after that.
Web chat says it's shut.
I phoned yesterday and the day before. Waited an hour each time.
They've got £400 of mine. No I can't get it back on the app.
Web chat says it's shut.
I phoned yesterday and the day before. Waited an hour each time.
They've got £400 of mine. No I can't get it back on the app.
24
comments
Re: I can't speak to anyone
Having the same problem do you have an email address for the customer services?
i emailed the CEO but no reply tried web chat but it's shut funny that say's 10PM
HELP
Re: I can't speak to anyone
No. I can't get through. I waited an hour. I rang again and accepted keeping my place in the queue and being phoned back. When they phoned back I was on for an hour before I gave up. They have £400 plus of mine
Re: I can't speak to anyone
Ring early in the morning to get through. Also have you tried your account on the internet? it has better features than the App.
Re: I can't speak to anyone
I have tried to phone on behalf of my frail sister over 3 days now 7 times in all at 25 mins each time ( high volume of calls )
all calls at different times WHY DONE THEY GET MORE STAFF just phoned again and cut off To may people hanging on to deal with before they close This service is not exceptable I manage mine on line but my sister has no computer and as for speaking to the on line person they ask you to I am yet to find this person
Re: I can't speak to anyone
I can't find that web chat
Re: I can't speak to anyone
i need to speak with someone how do i contact you , all i am getting is some one playing music and saying you ar busy
so am i
derek
Re: I can't speak to anyone
I very much doubt it. I have spent all morning trying to obtain information from Scottish Power. I used their ring aback service. My call was returned after an hour and I was to be kept waiting a futher 1/2 hour on the phone. I still have not got the information
Re: I can't speak to anyone
Tried call back today 43 mins to 1hr and 5mins that was at 2pm still NO call back now at 9pm I give up
Re: I can't speak to anyone
I am waiting 2 months now for a call back
