Welcome to the community
Simply ask, learn and share
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

I put my new prepay key in the meter and lost my credit. Have I lost it that credit?

posted by sam8ben | A year ago

I've been using the old tennants prepay key here for about 2 years with Scottish Power.,  I changed it to my name last week, got a new key, just put in the meter and lost my credit. Its only  £15 prepay  but has that gone now?  Meter says I have £5 in credit now. Thanks for any info. 

1 comment
Highlighted

posted by Bula | A month ago
Re: I put my new prepay key in the meter and lost my credit. Have I lost it that credit?

Hi mate

I got exactly the same lat night. I recive the new key an i lost 9 pounds on my meeter. Did youu contact Scottish Power? Did they give your money back?