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I’ve lost my electric key

posted by kelindsay | A year ago
How do I get a new code on a sunday
11 comments

posted by jordanarchbold | A year ago
Re: I’ve lost my electric key
I need the same help

posted by Davc | A year ago
Re: I’ve lost my electric key

@kelindsay @jordanarchbold   SP customer services are not manned on Sundays and Holidays. Any problems with PAYG need to be fixed on Monday before the system closes down for most of next week with the Holiday period. Try to call 0800 027 0072 early on Monday morning because the call centres get very busy later in the day.  

posted by jordanarchbold | A year ago
Re: I’ve lost my electric key
Is there a way I can get the reference code online to be issued a new key at pay point? I have 2 kids no heating or power

posted by Davc | A year ago
Re: I’ve lost my electric key
I don’t know much about PAYG but there is a lot of on line advice.

posted by MToma | A year ago
I've lost my electric key,how I can get a second one soon as possible.

posted by Davc | A year ago
Re: I’ve lost my electric key
@MToma. Ring customer services on Monday. 0800 027 0072

posted by RichardP | 11 months ago
Re: I’ve lost my electric key
there is no contact number, about lost electricity keys, or any button on your website to receive a new code
for the new key , there should be a contact number for Christmas and other Holidays , as well ,Scottish power
should have 3 sets of staff morning, evening, night staff, so the customers can contact your staff , especially the elderly
people who does not use a computer

posted by Crazylady69 | 8 months ago
Re: I’ve lost my electric key
I've lost my electric key and my electric is about to go and I dont have any money for electric till friday can u help im also disabled

posted by Gurmet_singh | 6 months ago
Re: I’ve lost my electric key
How I got electric top up key, my old key lost.