My key stopped working all of a sudden, it's not damaged or anything and I've tried it a few dozen times in the shop but nothing, my meter doesn't even recognise that I put a key in.
I ordered a new key to be delivered on Thursday and I paid the £15 for special delivery, It's Monday now and I still have no key and at the time of typing this I have £1 on my meter, with no way of activating emergency credit, I want my key delivered and a refund for the special delivery, it should have been here on Friday and it's not even here today.
Please can you make sure that you have sent my new key card. I am a new customer, my gas has almost run out and the card has not arrived yet. The British Gas card no longer works. Thankyou D.C.Swanson