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Low Emergency Gas

posted by Mackattack18 | A year ago

I currently have just over £1 on my gas Emergency credit and can't top up till next week and it's beyond freezing, what will happen when the £1 is gone will it just not work or rack up debt until i top up?

1 comment

posted by  Eilidh | A year ago
Re: Low Emergency Gas

Hi @Mackattack18, once your emergency credit runs out your gas supply will go off.   I'd recommend you give our customer service team a call on 0800 027 0072 and they can arrange to keep you on supply with a credit advance.  There are also alternative support options available to help with paying bills, you can find information on them via the following link and you can also speak to one of our customer service agents about these: https://community.scottishpower.co.uk/t5/Help-paying-your-bill/tkb-p/commitment-to-our-customers