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Metre Readings

posted by KPomfret | A week ago
Hello, I am a new customer and I recently moved into my new property and found out that I only have electricity. Subsequently, when I try to submit my electricity readings, it will not let me as I have not recorded anything in the gas metre readings.
Can anybody help me with this issue? I have tried to phone and contact you but I have been unsuccessful. I need to submit the readings asap to allow the switchover to Scottish Power. I would appreciate any help you can give me.
Thanks,
Kayleigh
1 comment
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posted by Davc | A week ago
Re: Metre Readings

@KPomfret    You may have applied for a dual fuel tariff, you should ask customer service for a single fuel tariff, which would be electricity only. It is best to clear this up before your account is fully set up or they will chase you for gas readings.