need help on how to close the account when moving home to abroad. I have called the CS of scottish power, but the account is still exist. I couldn't close the account online as it's required the new UK address before closing in.
You can end your ScottishPower account by calling our customer service line on 0800 027 0072.
I have checked your account details and can see your gas account has been closed to 9th January 2018 and a payment has been taken to clear the balance.
Can I check this answers your query?
@marita Yes, you can close your account without having to give a European address, you just need to send them notice that you're closing it. And you need to, because as long as the supply is registered in your name you will be responsible for it and Scottsh Power may well chase you for any charges to it. Is there no final bill to pay?
Plus, if someone moves into your old address and decides not to register themselves as new occupiers, SP will charge their bill to you.
@asche19 We are sometimes asked this but there does not seem an easy answer. You can use internet chat by clicking Complaints at the bottom of this page and a chat window opens.