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Name change on account

posted by MichelleFS84 | 2 years ago
Hi, I recently got married and want to change the name on my account. How do I do this? Thanks
9 comments
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posted by mickeydee2018 | 2 years ago
Re: Name change on account
Call customer services on 0800 027 0072 and they will get this sorted. They may ask you to send a copy of your marriage certificate.
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posted by brooml | 2 years ago
Re: Name change on account
Over 5 days and 6 phone calls still no name change showing on online account bill desperately need in order to have partners security licence renewed thanks Scottish Power looks like partner going to be out of a job shortly . Anyone else experienced this? Any solution to getting this simple task done?
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posted by jlp1983 | 2 years ago
Re: Name change on account

I have the same problem - I've spoken to someone on the phone and sent a letter (and certificate) twice now.  It causes a problme when you need proof of address

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posted by amarji1956gmail | A year ago
Re: Name chan baldish kauron account
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posted by amarji1956gmail | A year ago
Re: Name chan baldish kauron account
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posted by tony88 | A year ago
Re: Name change on account

I have written to ScottishPower, as advised, to request a change of name on my account weeks ago and have not had the courtesy of a reply. My wife does not like talking on the phone which means that they will not discuss anything with me. Honestly, they could not run a menage.

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posted by floracatto | A year ago
Re: Name change on account

My husbands name is on my account as he has passed away I wish to change account into my name

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posted by Davc | A year ago
Re: Name change on account

Hello floracatto, to make account changes you have to ask customer services, 0800 027 0027.

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posted by ChristinaSparke | 11 months ago
Re: Name change on account

I had no problem via the live chat app. I took photo of document and they sorted it straight away