can anyone tell me how to contact scottish power cust. services re trying to sort out new tarrifs cannot get through on phone and have arranged call backs over last 2weeks which power have not replied.
Hi @jimmy you can view all of our tariff options available to you in your online account via this link https://www.scottishpower.co.uk/changemytariff/ or you'd still prefer to speak to a member of our team about this you can call on 0800 027 0072 or email them via the following webform https://www.scottishpower.co.uk/contact/email.process?execution=e1s1
On my bill the three rates for standing charge, standard rate and control rate are shown clearly for my current Tarrif. ....basic fixed January 2019 online....which comes to an end shortly.
When I log into my account and select Change tarrifs I am offered three choices.....none of which shows an amount for the control rate which is important to my dual meter setup.
if I go through the process of obtaining a quote by submitting all the required details it always returns with a message that it is unable to process online. It offers webchat but that too responds with unavailable at this time.
please just send me the full rates for the tarrifs available for my property so I can make an informed choice.!