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Hi @Mick, yes the engineer will have taken a note of your meter readings for us before installing your new smart meters
Our smart meter was fitted on 5 January, our bill is based on estimated readings on 16 January so where have our meter readings gone?
My new smart meter was fitted today. I took the readings off both the gas and electric before they were removed. Do I need to send these in or will you already have them from the engineer?