I can't login to my account and the system said will send me reset password link but never receive.
Try to call customer services, but never reach even the phone on for more than 2 hours, Crazy, how awful it is.
Same problems for me. Im a new account holder and have registered and set up my account but when I went to log in again it doesnt recognise my password. Any attempt to change the password using the 'Forgot your password' link is futile and no link is ever sent to my email inbox and I ve even checked the junk folder.
I have used the Customer service contact email and tried telephoning but was on hold for an hour.
I wish I'd never changed to Scottish Power.