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Online payments

posted by georgevog | 2 weeks ago

Hi, It's the hird time I try to make an online payment and while waiting for confirmation the site keeps loading to "return to merchant site" for hours. the payment never goes through but the amount is deducted from available funds in my bank account and stays as pending for ages until I resolve it with the bank. Has anyone had similar problems?

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posted by gONGOOZLER | 2 weeks ago
Re: Online payments

jUST HAD THE SAME ISSUE WITH ONLINE PAYMENTS,,KEEPS SAYING RETURNING TO MERCHANT..WHAT IS GOING ON ?

posted by georgevog | 2 weeks ago
Re: Online payments
No idea. I've been having this for two months now.. need to call the bank now to delete that pending and try to pay over the phone.. really annoying!!

posted by MissP | A week ago
Re: Online payments

I have experienced exactly the same issue and ScottishPower have now taken 3 payments all pending with my bank which I cannot cancel until they are processed.  Tried calling to explain they have an issue with their payments page that would impact all customers greatly to be met with the response I have to wait 5 days before they will do anything ..   the ladies attitude made me very irraite and even after requestsing to speak to someone else the phone was put down on me !!!!