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posted by Davc | A week ago
Re: Paid bill but still receiving letters/emails

@Thehobbit123    You paid the bill yesterday and had a letter today?  What do you think has happened?  The letter was sent out before you made your payment.

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posted by Daveqgc105 | 3 days ago
Re: Paid bill but still receiving letters/emails

I received notification to do readings and pay bill as per usual. Then got automatic bill for £179. Did readings and submitted, paid bill of £259 based on readings. Now Scottish Power are still pursueing me for £179 as well as £259 which I have paid.

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posted by Davc | 3 days ago
Re: Paid bill but still receiving letters/emails

@Daveqgc105   We have had this many times.  Estimated bills must be paid as well as the actual bill that comes after a reading.    Your estimate was obviously too low, the higher bill is for everything after the estimated bill going forward, if the bills have been estimated for a long time there can be a lot of catching up to do.  So yes unfortunately you pay both the Estimate and the latest Actual reading bill.