Presumeably, however, you must get a receipt when you top up which proves that the money was added to the key. Given, I assume, the key can’t be used by anyone else or can be cancelled so it can’t be used, wouldn’t SP be able to add the missing £10 to the new key?
I've just ordered a new key but how do i check that it has actually been oredered as i wasn't given an order number or anything. I oredered it for special delivery and clicked activate DRR so we just pay theough the meter.
I did top up my new card .when put the card in the meter the card does not mach the meter so it does not accept the card there for i does not have any gas in my property.
I did ask to change the metrer for me tohave gas in my property.