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Prepayment bill help

posted by stacey24 | A year ago
Hi all!

I currently have a pay as you go meter for electric only.

I’m slightly confused with my bill as it states I’m in credit however when looking at my home account page it says £35- credit. Would this then mean minus credit I.e in debt?

I’m also slightly confused as to how I could be in credit or debt with a pay as you go meter. As I only pay for what I use. My meter has never went into “emergency electric” either.

Any help would be greatly appreciated


1 comment

posted by Davc | A year ago
Re: Prepayment bill help

It is showing you have paid in or credited £35