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Problem logging in using the iPhone app.

posted by NeilM | 3 years ago

Hi.

I've been having problems logging in when using the iPhone app. I use the same email address and password when logging in on a PC and have no problems, but when I try to log in using the app I get a message telling me I have entered an incorrect username or password. I've tried deleting and reinstalling the app and have even changed my password, but I am still unable to log in.  Any help would be greatly appreciated.

Thanks.

Neil. 

4 comments

posted by samcam | 2 years ago
Re: Problem logging in using the iPhone app.
Same here, totally fed up! Need to change suppliet. Ridiculous

posted by MARTINHAMILTON1 | 5 months ago
Re: Problem logging in using the iPhone app.

posted by Cindy | 5 months ago
Re: Problem logging in using the iPhone app.
Hi im having same problem. We had smart meters put in on friday and since then i havent been able to sign into the App.

posted by SuMo1946 | 3 days ago
Re: Problem logging in using the iPhone app.
I can NEVER log in. THE most ridiculous power company, doesnt want us getting in touch its obvious.