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Reducing Direct Debit

posted by Buckeye | 8 months ago

I put in my meter readings and tried to reduce my Direct Debit from £124 to £100.

They would only reduce it to £105 ...AND....wanted to charge me £50 for the privelege.

Come back Robin Hood.

Absolutely disgusting way to treat 72 year olds.

Will probably freeze or starve to death this winter.

4 comments
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posted by Davc | 8 months ago
Re: Reducing Direct Debit

@Buckeye    You need the credit in your account to carry you through the winter months. Everyone goes into the autumn with a credit balance, that is the way direct debits work.  

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posted by DeniseC | 8 months ago
Re: Reducing Direct Debit
Yes |I agree. But is the "one off payment" a charge or is it credited to your account?
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posted by Davc | 8 months ago
Re: Reducing Direct Debit

@DeniseC   It is credited to your account to keep the DD calculation in balance during the winter.

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posted by Lillie2382 | A month ago
Re: Reducing Direct Debit
ScottishPower are not helping at this time of need with cv 19 sent me email today saying don’t cancel direct debits which I’ve payed there making it impossible for us not to offering us a reduced payment but you Carnt get hold of them or send email I will cancel from tomorrow if I haven’t received a phone call or proper information like you have promised