Totally agree with you. Initially while taking the new connection they said your bill be £ 65 per month and i am with Scottish power for almost 2 years. Being a loyal customer and pay the bills regularly there is no use.
They have sent my bill couple of weeks back where it says 'Total costs for this period £1,533.38' and 'Your balance carried forward £1,923.60'. When i check with them they says there is a mismatch and unable to answer with correct details.
Now they have deleted the bill and tell me to contact the concerned team. While taking the connection they have time to call me N number of times and convince this was the best tariff. Now they are telling you're not in the better tariff call the team and change the tariff. They have time to call me to convince to take new connection and they have time to make reminders to pay bills but they don't have time to call back a customer.
I checked with my friends and colleagues on the bills there are laughing at me for paying the such huge bills almost £2000 yearly.
I am also facing the same falsy bills problem.
Do we have any solicitors in the Community who can help us ?
I want to lodge a complaint on Scottish Power for sending falsy bills.
Those who are facing the same problem can unite and form a group and lodge a complaint.
Any advises please.
Please keep all your falsy bills safe and saved.
hi ladies and gents,
if you look up resolver here is https://www.resolver.co.uk/
its a complaints tool free of charge i used it to get my money back and compensation just give them all the information your problem with scottish power the more people who use them then they are going to realise there is a problem and get more legal involved use the link please its free