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posted by Nickyl1968 | A year ago
Re: Scottish power closed dual fuel account and opened a prepay account...
Hi Mike, I have read further posts and you have gone via Resolver.
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posted by Mike_Wilkinson | A year ago
Re: Scottish power closed dual fuel account and opened a prepay account...
Hi,
Finally got it all resolved - Audit of the national database vs the scottish power database revealed a discrepancy between the two, so they altered the scottish power database to reflect the national database and changed me to a pre-payment meter!

After several phone calls, photographs of the meter and plenty of e-mails via resolver- the SP database has been updated and the national database updated as well. New account has been opened and direct debits all set back up.
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posted by alexandruseme | A year ago
Re: Scottish power closed dual fuel account and opened a prepay account...
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posted by tranny134 | 10 months ago
Re: Scottish power closed dual fuel account and opened a prepay account...

i have been using pre payment meter for gas and never saw anything about paying a gas bill until i switched SP suddenly paid them nearly all my income gave me bill £500 for gas i have always thoult pay as you go means NO gas bill SP have taken more and more off me i have less income than the HUGE bills they made me pay its making me ill SP do NOT care nasty to custermers or simply no reply SP are horrible