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posted by Nickyl1968 | 4 months ago
Re: Scottish power closed dual fuel account and opened a prepay account...
Hi Mike, I have read further posts and you have gone via Resolver.

posted by Mike_Wilkinson | 4 months ago
Re: Scottish power closed dual fuel account and opened a prepay account...
Hi,
Finally got it all resolved - Audit of the national database vs the scottish power database revealed a discrepancy between the two, so they altered the scottish power database to reflect the national database and changed me to a pre-payment meter!

After several phone calls, photographs of the meter and plenty of e-mails via resolver- the SP database has been updated and the national database updated as well. New account has been opened and direct debits all set back up.

posted by alexandruseme | A month ago
Re: Scottish power closed dual fuel account and opened a prepay account...