Welcome to the community
Simply ask, learn and share
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Smart Meter Stopped Working & How to top up online

posted by Tom_Howell | 2 months ago
Help Please,
My Smart Meter stopped working last night. It randomly reset and is now displaying dashes and a flashing WiFi icon. I went through the FAQs and followed the rest process but this did not work. Following an online chat I was advised it was a faulty meter. This bring me to my next question. I am a pay as you go customer and was advised to top up online. However, where can I see how much gas / electric I have outstanding as I was advised not to use the app. I can see a bill page but it does not make any sense to me being pay as you go.
2 comments
Highlighted

posted by Suet | A week ago
Re: Smart Meter Stopped Working & How to top up online
How do I make a smart meter payment on line
Highlighted

posted by Davc | A week ago
Re: Smart Meter Stopped Working & How to top up online

@Suet   Read this for advice

https://community.scottishpower.co.uk/t5/Smart-meters/Smart-Pay-As-You-Go-FAQs/ta-p/3922